Refund policy

Refund eligibility depends on the event organizer’s published terms and the reason for the request. Cancelled events should have a clear organizer-approved refund process. Postponed or rescheduled events may remain valid for the replacement date unless the organizer states otherwise.

For help with a Pinatix order, contact info@pinatix.co.ls or +266 53161908 / 63408521 and include your order reference.